Brand Overview:
Raffles Hotels & Resorts is a luxury hotel brand renowned for its iconic, historical properties and world-class service. With its roots firmly planted in heritage and grandeur, Raffles Hotel UK brings the same level of elegance and refinement that has made Raffles a global symbol of luxury hospitality. Known for impeccable service, opulent interiors, and an exceptional guest experience, Raffles Hotel UK is committed to providing a serene, unforgettable experience for discerning travelers in the United Kingdom.
Headquarters:
Raffles Hotel UK is part of the Accor Group, a global hospitality leader headquartered in Paris, France. The Raffles brand’s UK operations are centrally managed from London.
Key Property in the UK:
The flagship Raffles Hotel in the UK is Raffles London at The OWO, located at the iconic Old War Office building in Whitehall, central London. This new addition to the Raffles collection is set to redefine luxury in London, blending historical grandeur with modern, luxurious design.
Target Market:
Raffles Hotel UK caters to high-net-worth individuals and international travelers who seek unparalleled luxury and exclusive services, including:
- Ultra-luxury travelers seeking unique, bespoke experiences in one of the world’s most prestigious cities.
- Business elites who require state-of-the-art facilities combined with a refined, quiet atmosphere for meetings and events.
- Luxury travelers seeking to experience historical elegance paired with contemporary design and world-class service.
Key Features & Services:
- Iconic Historical Setting: Raffles London at The OWO is housed in one of the UK’s most storied buildings, offering guests an immersive experience in a property that has witnessed key historical moments.
- Luxury Accommodations: The hotel offers spacious, beautifully designed rooms and suites with a mix of contemporary elegance and heritage features. Many rooms provide stunning views of the London skyline or the River Thames.
- Fine Dining & Bars: Guests can indulge in world-class dining experiences, with a selection of restaurants offering Michelin-level cuisine, as well as an exquisite bar serving crafted cocktails.
- Spa & Wellness: A state-of-the-art spa and wellness center, offering relaxation and rejuvenation treatments, along with a fully equipped fitness center.
- Events & Meetings: Raffles London offers opulent event spaces ideal for high-profile meetings, private events, and exclusive gatherings, complemented by tailored services and cutting-edge technology.
- Personalized Guest Services: From private concierge services to curated city tours and luxury shopping experiences, Raffles ensures that every guest’s needs are met with the utmost care and discretion.
Notable Features of Raffles London at The OWO:
- Historic Significance: The Old War Office building, dating back to the 19th century, has been transformed into an ultra-luxury hotel while preserving its remarkable history, including its ties to British statesmen and military leaders.
- Location: Situated in the heart of London’s prestigious Whitehall district, the hotel is minutes away from the British Museum, Buckingham Palace, the West End theatres, and other top London attractions.
- Exclusive Residences: The property also includes private residences for long-term stays, offering the exclusivity of Raffles’ legendary service in a home-away-from-home setting.
Accor Group & Raffles Partnership:
Raffles Hotels & Resorts is part of Accor, a global hospitality group with a diverse portfolio of hotels. As part of Accor’s luxury offering, Raffles Hotel UK guests can enjoy the benefits of the ALL (Accor Live Limitless) loyalty program, gaining access to exclusive rewards, promotions, and personalized services.
Mission Statement:
To provide an unparalleled level of luxury, sophistication, and timeless elegance that creates exceptional memories for every guest, through personalized service and a deep respect for the property’s history and heritage.
Vision Statement:
To become the benchmark of luxury hospitality in the United Kingdom by offering a blend of historic grandeur and modern refinement, where every guest is treated to an extraordinary and bespoke experience, redefining luxury in one of the world’s greatest cities.
Raffles Hotel UK symbolizes the epitome of luxury in the UK, blending rich history with modern elegance to deliver an exclusive, world-class experience. With a commitment to extraordinary service, Raffles Hotel UK continues to set the bar for sophistication and indulgence in London’s hospitality scene.Attach
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