August 11, 2025

Jobs at Shangri-La Hotel and Resort Hong Kong

Company Profile: Shangri-La Hotels and Resorts, Hong Kong

Company Name: Shangri-La Hotels and Resorts, Hong Kong
Headquarters: Hong Kong SAR, China
Founded: 1971
Parent Company: Shangri-La Group


Company Overview

Shangri-La Hotels and Resorts, headquartered in Hong Kong, is a world-renowned luxury hospitality brand that operates over 100 hotels and resorts globally. Established in 1971, the group is synonymous with exceptional service, Asian-inspired elegance, and world-class amenities. The company’s flagship property in Hong Kong, Island Shangri-La, is an iconic landmark offering a seamless blend of contemporary luxury and traditional Asian hospitality.


Vision & Mission

Vision: To be the world’s leading luxury hotel group, known for its hospitality from the heart.
Mission: To create inspiring experiences for guests by offering warm, genuine service and sustainable, luxurious stays across all properties.


Key Properties in Hong Kong

1. Island Shangri-La, Hong Kong

  • Location: Pacific Place, Admiralty
  • Features: 557 elegantly appointed rooms and suites, award-winning dining, a rooftop pool, and an extensive art collection, including the world’s largest silk painting.
  • Dining: Michelin-starred Restaurant Petrus, Lobster Bar and Grill, and Summer Palace.

2. Kowloon Shangri-La, Hong Kong

  • Location: Tsim Sha Tsui, Kowloon
  • Features: Stunning harbor views, 688 spacious rooms and suites, and direct access to major shopping and business hubs.
  • Dining: Michelin-starred Shang Palace, Angelini, and Nadaman.

3. Kerry Hotel, Hong Kong

  • Location: Hung Hom Bay, Kowloon
  • Features: A modern luxury lifestyle hotel with 546 rooms, a rooftop bar, and direct waterfront access.
  • Dining: Big Bay Café, Red Sugar, and Dockyard.

Core Offerings & Services

Luxury Accommodations

  • Elegant rooms and suites with panoramic city and harbor views.
  • Signature Horizon Club providing exclusive privileges.

Gastronomic Excellence

  • Multiple Michelin-starred restaurants serving Cantonese, French, and international cuisine.
  • Renowned chefs offering curated dining experiences.

Wellness & Leisure

  • Chi, The Spa, offering rejuvenating treatments.
  • State-of-the-art fitness centers and rooftop pools.
  • Wellness programs including yoga, meditation, and personalized fitness training.

Meetings & Events

  • Grand ballrooms and conference facilities equipped with cutting-edge technology.
  • Bespoke event planning for corporate gatherings, weddings, and luxury banquets.

Sustainability & Corporate Social Responsibility

Shangri-La Hotels and Resorts is committed to sustainable tourism through initiatives such as:

  • “Rooted in Nature”: A farm-to-table dining program supporting local sustainable produce.
  • Plastic-Free Initiatives: Reduction of single-use plastics across all properties.
  • Community Engagement: Supporting local communities through education and healthcare programs.

Awards & Recognitions

  • Forbes Travel Guide 5-Star Rating for Island Shangri-La and Kowloon Shangri-La.
  • Michelin Stars awarded to multiple in-house restaurants.
  • Travel + Leisure World’s Best Awards – Recognized among the best luxury hotels in Asia.

Conclusion

Shangri-La Hotels and Resorts, Hong Kong, continues to set the benchmark for luxury hospitality with its signature warmth, personalized service, and unwavering commitment to excellence. Whether for business or leisure, guests can expect an unparalleled experience that embodies the brand’s philosophy of “hospitality from the heart.”

Click on Job Title for more Details/Apply

Steward Cleaner

Commis I – Horizon Club

Electrician Foreman

Food Porter

Painter

Intern, CRM & Rewards Marketing (Full Time for 3 – 6 months)

Floor Supervisor

Security Officer

Red Sugar Manager

Waiter / Waitress

Waiter / Waitress – Nadaman

Assistant Chief Engineer

Horizon Club Host

Waiter / Waitress – Red Sugar

Duty Engineer

Captain – Nadaman

Captain – Summer Palace / Cafe TOO

Captain – Hung Tong

Technician – Electrical & Mechanical 

Senior Officer/ Assistant Manager, Security

Store & Receiving Officer

Assistant Manager, Sustainability (ESG)

Security Supervisor

Assistant Manager – Petrus

Plumbing Technician

Director of Wellness

Health Club Receptionist

Assistant Information Technology Manager

Commis I / II – Cafe Malacca

Club Ambassador

Director of Engineering

Engineering Manager

Health Club & Public Area Cleaner

Network Specialist

Senior Copywriter, Group Marketing (Content Studio)

Assistant Marketing Communications Manager / Senior Marketing Executive

Commis I / II / III – Cafe TOO

Bartender – Red Sugar

Wellness Therapist

System Analyst, Financial Consolidation & Control

Manager, Interior Design

Assistant Manager – Café TOO

Uniform & Linen Room Attendant

Mason

Assistant Manager, IT Projects (New Hotel Opening)

System Analyst, Financial Consolidation & Control

Steward Supervisor – Cafe Malacca 

Commis II / III – Petrus

Manager, Sustainability (ESG)

Events Sales Coordinator

Assistant Vice President, Media & Social

Waiter/ Waitress

Assistant Events Manager / Events Executive

Assistant Vice President, Information Security

Manager, Strategy & Business Transformation

Assistant Vice President, Group Marketing (Content Lead)

Senior Digital Marketing Executive

Manager, Group Marketing (Media)

Commis I – Staff Restaurant

Public Area Supervisor

Receiving Supervisor

Events Executive

Senior Analyst/Analyst, Cyber Security Operations

Assistant Cost Controller

Assistant Tea Mixologist

Business Analytics & Development Manager, Wellness

1st Dim Sum Chef

Manager, Brands (Brand Marketing)

Public Area Attendant

Wellness Attendant

Wellness Sales Manager

Captain (Events Operations)

Manager, Human Resource IT Systems

Bartender – Ming Pavilion

Senior Manager, Design

Guest Relations Officer

Salon Assistant 

Senior Events Sales Manager / Events Sales Manager

Manager, Global Sales Strategy

Manager, Engineer

Wellness Concierge

Valet Parking Attendant

Manager, Enterprise Application (Point-of-Sales)

Head of Revenue Optimisation

Room Attendant (房務員)

Waiter / Waitress – Breakfast Session

Head Mixologist – Red Sugar

Senior Manager/Manager, Cost & Contracts

Manager, Corporate Communications

Senior Manager, Shangri-La Circle (Partnerships)

Concierge Host

Senior Manager/ Manager, IT Audit

Officer, Corporate Communications

Housekeeping Coordinator

Administrative Assistant

Manager, Financial Information System

Housekeeping Coordinator

Senior Manager, Global Distribution Strategy (Business Analyst)

Children Facilities Assistant

Service Centre Officer / Service Centre Officer (Overnight)

Club Concierge

Senior Manager, Global Sales Distribution

Commis I – Staff Restaurant

Vice President, Group Food & Beverage Transformation Lead

Front Office Supervisor

Senior Captain – Banquet Operations

Senior Events Sales Manager

Concierge / Concierge Assistant

Guest Relations Host

Director of Operations

Assistant Vice President, Global Sales & Distribution

Vice President, Human Resources Solutions

The Club & Guest Relations Officer

Spa Trainer

Senior Manager / Assistant Vice President Engineering

Ming Pavilion Manager

Front Office Manager

Head Sommelier / Sommelier / Assistant Sommelier

Duty Manager / Night Manager

Front Office Supervisor / Front Office Host

Service Centre Officer / Service Centre Officer (Overnight)

Housekeeping Manager

Assistant Vice President, Food & Beverage (Chinese Operations)

Assistant Vice President, Shangri-La Circle (Rewards Programme & Strategic Operations)

Manager, Spa and Health Club Operations

Assistant Vice President, Food & Beverage

The Club & Guest Relations Supervisor

F&B Marketing Manager

Front Office Officer

Assistant Banquet Operations Manager