Company Profile: Shangri-La Hotels and Resorts, Hong Kong
Company Name: Shangri-La Hotels and Resorts, Hong Kong
Headquarters: Hong Kong SAR, China
Founded: 1971
Parent Company: Shangri-La Group
Company Overview
Shangri-La Hotels and Resorts, headquartered in Hong Kong, is a world-renowned luxury hospitality brand that operates over 100 hotels and resorts globally. Established in 1971, the group is synonymous with exceptional service, Asian-inspired elegance, and world-class amenities. The company’s flagship property in Hong Kong, Island Shangri-La, is an iconic landmark offering a seamless blend of contemporary luxury and traditional Asian hospitality.
Vision & Mission
Vision: To be the world’s leading luxury hotel group, known for its hospitality from the heart.
Mission: To create inspiring experiences for guests by offering warm, genuine service and sustainable, luxurious stays across all properties.
Key Properties in Hong Kong
1. Island Shangri-La, Hong Kong
- Location: Pacific Place, Admiralty
- Features: 557 elegantly appointed rooms and suites, award-winning dining, a rooftop pool, and an extensive art collection, including the world’s largest silk painting.
- Dining: Michelin-starred Restaurant Petrus, Lobster Bar and Grill, and Summer Palace.
2. Kowloon Shangri-La, Hong Kong
- Location: Tsim Sha Tsui, Kowloon
- Features: Stunning harbor views, 688 spacious rooms and suites, and direct access to major shopping and business hubs.
- Dining: Michelin-starred Shang Palace, Angelini, and Nadaman.
3. Kerry Hotel, Hong Kong
- Location: Hung Hom Bay, Kowloon
- Features: A modern luxury lifestyle hotel with 546 rooms, a rooftop bar, and direct waterfront access.
- Dining: Big Bay Café, Red Sugar, and Dockyard.
Core Offerings & Services
Luxury Accommodations
- Elegant rooms and suites with panoramic city and harbor views.
- Signature Horizon Club providing exclusive privileges.
Gastronomic Excellence
- Multiple Michelin-starred restaurants serving Cantonese, French, and international cuisine.
- Renowned chefs offering curated dining experiences.
Wellness & Leisure
- Chi, The Spa, offering rejuvenating treatments.
- State-of-the-art fitness centers and rooftop pools.
- Wellness programs including yoga, meditation, and personalized fitness training.
Meetings & Events
- Grand ballrooms and conference facilities equipped with cutting-edge technology.
- Bespoke event planning for corporate gatherings, weddings, and luxury banquets.
Sustainability & Corporate Social Responsibility
Shangri-La Hotels and Resorts is committed to sustainable tourism through initiatives such as:
- “Rooted in Nature”: A farm-to-table dining program supporting local sustainable produce.
- Plastic-Free Initiatives: Reduction of single-use plastics across all properties.
- Community Engagement: Supporting local communities through education and healthcare programs.
Awards & Recognitions
- Forbes Travel Guide 5-Star Rating for Island Shangri-La and Kowloon Shangri-La.
- Michelin Stars awarded to multiple in-house restaurants.
- Travel + Leisure World’s Best Awards – Recognized among the best luxury hotels in Asia.
Conclusion
Shangri-La Hotels and Resorts, Hong Kong, continues to set the benchmark for luxury hospitality with its signature warmth, personalized service, and unwavering commitment to excellence. Whether for business or leisure, guests can expect an unparalleled experience that embodies the brand’s philosophy of “hospitality from the heart.”
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Intern, CRM & Rewards Marketing (Full Time for 3 – 6 months)
Captain – Summer Palace / Cafe TOO
Technician – Electrical & Mechanical
Senior Officer/ Assistant Manager, Security
Assistant Manager, Sustainability (ESG)
Assistant Information Technology Manager
Health Club & Public Area Cleaner
Senior Copywriter, Group Marketing (Content Studio)
Assistant Marketing Communications Manager / Senior Marketing Executive
Commis I / II / III – Cafe TOO
System Analyst, Financial Consolidation & Control
Uniform & Linen Room Attendant
Assistant Manager, IT Projects (New Hotel Opening)
System Analyst, Financial Consolidation & Control
Steward Supervisor – Cafe Malacca
Assistant Vice President, Media & Social
Assistant Events Manager / Events Executive
Assistant Vice President, Information Security
Manager, Strategy & Business Transformation
Assistant Vice President, Group Marketing (Content Lead)
Senior Digital Marketing Executive
Manager, Group Marketing (Media)
Senior Analyst/Analyst, Cyber Security Operations
Business Analytics & Development Manager, Wellness
Manager, Brands (Brand Marketing)
Manager, Human Resource IT Systems
Senior Events Sales Manager / Events Sales Manager
Manager, Global Sales Strategy
Manager, Enterprise Application (Point-of-Sales)
Waiter / Waitress – Breakfast Session
Senior Manager/Manager, Cost & Contracts
Manager, Corporate Communications
Senior Manager, Shangri-La Circle (Partnerships)
Senior Manager/ Manager, IT Audit
Officer, Corporate Communications
Manager, Financial Information System
Senior Manager, Global Distribution Strategy (Business Analyst)
Service Centre Officer / Service Centre Officer (Overnight)
Senior Manager, Global Sales Distribution
Vice President, Group Food & Beverage Transformation Lead
Senior Captain – Banquet Operations
Concierge / Concierge Assistant
Assistant Vice President, Global Sales & Distribution
Vice President, Human Resources Solutions
The Club & Guest Relations Officer
Senior Manager / Assistant Vice President Engineering
Head Sommelier / Sommelier / Assistant Sommelier
Front Office Supervisor / Front Office Host
Service Centre Officer / Service Centre Officer (Overnight)
Assistant Vice President, Food & Beverage (Chinese Operations)
Assistant Vice President, Shangri-La Circle (Rewards Programme & Strategic Operations)
Manager, Spa and Health Club Operations
Assistant Vice President, Food & Beverage
The Club & Guest Relations Supervisor
Assistant Banquet Operations Manager
